Returns & Exchanges

At Poundstretcher, we want you to be completely satisfied with your purchase. If for any reason you are not happy, you can return most items within 28 days of purchase for a full refund or exchange.

Return Process

• 1.
  Gather Documentation

  Ensure you have your original till receipt or online order confirmation as proof of purchase to qualify for a return.

• 2.
  Prepare the Item

  Items must be returned in their original, unopened packaging and in a resalable condition to be eligible for a refund.

• 3.
  Visit a Store

  Bring your item and proof of purchase to the customer service desk at any Poundstretcher location nationwide.

• 4.
  Receive Refund

  Once approved, your refund will be processed immediately via the original payment method used during the transaction.